Terms of Service

1. Acceptance of Terms

By accessing and using brblly (developed by devlog) ("Service", "Platform", "we", "our", or "us"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these Terms of Service, please do not use our Service.

2. Description of Service

brblly (developed by devlog) provides an AI-powered chatbot platform that integrates with various messaging services including Facebook Messenger, Viber, and other platforms. The Service enables businesses to:

Automate customer conversations across multiple messaging platforms
Manage product catalogs and inventory
Process and track customer orders
Analyze conversation data and customer interactions
Integrate with third-party services and APIs

3. User Accounts

3.1 Account Registration

To use our Service, you must create an account by providing accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3.2 Account Responsibilities

You agree to:

Provide accurate and truthful information during registration
Maintain the security of your password and account
Notify us immediately of any unauthorized access to your account
Accept responsibility for all activities that occur under your account
Not share your account credentials with third parties

3.3 Account Termination

We reserve the right to suspend or terminate your account at any time for violations of these Terms of Service, fraudulent activity, or any other reason at our sole discretion.

4. Pricing and Payment

4.1 Subscription Plans

brblly (developed by devlog) offers multiple subscription tiers with different features and usage limits. Current pricing is displayed on our website and may be changed with 30 days' notice.

4.2 Billing

Subscription fees are billed monthly in advance
Usage-based charges (messages) are billed monthly in arrears
All fees are non-refundable unless otherwise stated
Failed payments may result in service suspension

4.3 Taxes

All prices are exclusive of applicable taxes, which will be added to your invoice as required by law.

5. Acceptable Use Policy

5.1 Prohibited Activities

You agree not to use the Service to:

Violate any applicable laws or regulations
Send spam, unsolicited messages, or engage in deceptive practices
Harass, abuse, or harm other users
Distribute malware, viruses, or malicious code
Attempt to gain unauthorized access to our systems
Reverse engineer or attempt to extract source code
Resell or redistribute the Service without authorization
Use the Service for any illegal or fraudulent purpose
Violate the terms of service of integrated third-party platforms (Facebook, Viber, etc.)

5.2 Content Standards

You are responsible for all content sent through our Service, including messages, product information, and customer data. Content must not be illegal, offensive, defamatory, or infringing on third-party rights.

6. Intellectual Property

6.1 Our Rights

The Service, including all software, designs, text, graphics, and other materials, is owned by brblly (developed by devlog) and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without our written permission.

6.2 Your Content

You retain ownership of all content you upload to the Service (products, images, descriptions). By using the Service, you grant us a license to use, store, and process your content solely to provide the Service.

7. Data and Privacy

Our collection and use of personal information is described in our Privacy Policy. By using the Service, you consent to our data practices as described in that policy.

8. Third-Party Integrations

The Service integrates with third-party platforms like Facebook, Viber, and others. Your use of these integrations is subject to the terms and conditions of those third parties. We are not responsible for the actions or policies of third-party services.

9. Service Availability

9.1 Uptime

While we strive to provide reliable service, we do not guarantee 100% uptime. The Service may be unavailable due to maintenance, updates, or circumstances beyond our control.

9.2 Service Modifications

We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BRBLLY (DEVELOPED BY DEVLOG) SHALL NOT BE LIABLE FOR:

Any indirect, incidental, special, consequential, or punitive damages
Loss of profits, revenue, data, or business opportunities
Service interruptions or data loss
Actions or inactions of third-party services
Unauthorized access to your account or data

Our total liability for any claim related to the Service is limited to the amount you paid us in the 12 months preceding the claim.

11. Warranty Disclaimer

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

12. Indemnification

You agree to indemnify and hold harmless brblly (developed by devlog), its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

Your use of the Service
Your violation of these Terms
Your violation of any third-party rights
Content you submit through the Service

13. Dispute Resolution

13.1 Governing Law

These Terms are governed by the laws of [Your Jurisdiction], without regard to conflict of law provisions.

13.2 Arbitration

Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration, except where prohibited by law.

14. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes via email or through the Service. Your continued use of the Service after changes take effect constitutes acceptance of the new Terms.

15. Termination

15.1 By You

You may terminate your account at any time through your account settings. Termination does not entitle you to a refund of any prepaid fees.

15.2 By Us

We may terminate or suspend your access immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.

15.3 Effect of Termination

Upon termination, your right to use the Service will immediately cease. We may delete your account and data in accordance with our data retention policies.

16. General Provisions

16.1 Entire Agreement

These Terms constitute the entire agreement between you and brblly (developed by devlog) regarding the Service.

16.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

16.3 Waiver

Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.

16.4 Assignment

You may not assign or transfer these Terms without our written consent. We may assign these Terms without restriction.

17. Contact Information

If you have questions about these Terms of Service, please contact us at:

Email: nermin@brblly.com
Phone: +387 60 305 2862
Address: Mekiš 176, Tešanj, Bosnia and Herzegovina